Wendy Herriott , BACP

Wendy Herriott offers compassionate online and telephone counselling focused on helping adults navigate grief, stress, anxiety, relationship difficulties, depression and life changes. She invites clients to explore their experiences from the comfort of home and to have a space where they can be heard and reflect on what matters most.

She trained at Waverley Abbey College and was awarded a Diploma of Higher Education in Counselling from Middlesex University. She also holds a Certificate in Online and Telephone Counselling. Wendy holds the BACP credential (British Association for Counselling and Psychotherapy) and works with a professional commitment to inclusive, welcoming care.

Wendy describes her practice as integrative, which means she draws on different therapeutic ideas to meet each client’s needs. Some work may look at past experiences, while other sessions explore how thoughts, emotions, behaviours and physical sensations connect, always focusing on what the client wants to address.

She now works primarily with adults who are mourning a loss and has experience supporting people through bereavement as a volunteer counsellor for Stafford and District Bereavement and Loss Support Service. By listening to each person’s story, Wendy helps them begin to process the effects of loss and take steps forward at their own pace. She named her practice Saam Counselling Services because saam means together in Africaans, reflecting her belief that successful counselling is a collaborative process.

Clients who choose to work with Wendy can expect a patient, supportive approach that offers time to pause, reflect and consider personal needs. She aims to create a therapeutic relationship that honours each individual’s journey and helps them consider what matters most.

Client-centered and integrative approaches for online support

Wendy Herriott uses client-centered principles to create a respectful, empathetic space where the client's perspective guides the work. This approach emphasizes listening, understanding and supporting each person to explore feelings and priorities, and it is suited to issues such as grief, anxiety and relationship strain.

She also draws on integrative counselling, blending ideas from different therapies to meet individual needs. That way sessions can include reflection on past experiences, exploration of thoughts and emotions, or practical coping strategies depending on what the client wants to focus on.

Finding the right therapeutic approach is part of the process and Wendy works collaboratively with each person to identify what fits best based on their needs, goals and preferences. Together they decide how to shape sessions and which methods to try to support progress.

Online therapy offers flexible access to licensed professionals through video calls, phone sessions, live chat or text-based messaging. These options make it easier to fit therapy into daily life, maintain continuity when schedules change, and choose the format that feels most comfortable for each person.