Vivienne Robertson , BACP

Vivienne Robertson brings decades of experience working across public and private services, including time with Relate and the National Health Service, alongside an extensive private practice supporting individuals and couples. She has built a career helping people navigate stress, anxiety and depression while also addressing couple and relationship concerns and workplace conflict.

She is a senior accredited member of the BACP, the British Association for Counselling and Psychotherapy, and practices in line with the Ethical Framework for Good Practice. Her background includes substantial work with frontline staff and services, and she has supported clients with coaching and workplace-related stress.

Vivienne combines community-focused practice with academic training, holding a Master of Science (MSc) in Mindfulness Studies from the University of Aberdeen. That training complements her practical work with families, couples and individuals facing life changes, grief and issues around intimacy and self-esteem. Her approach draws on experience in both agency settings and private practice to offer grounded, compassionate support tailored to each person or couple.

Therapeutic Approaches for Online Support

Vivienne uses client-centered therapy to create a respectful, collaborative space where the client’s experience guides the work. This approach focuses on listening, empathy and helping people discover their own solutions, which can be useful for relationship concerns, self-esteem and life transitions.

Cognitive Behavioral Therapy (CBT) is also a key part of her practice. CBT looks at the links between thoughts, feelings and behaviors and offers practical strategies to manage anxiety, stress and low mood through skill-building and structured exercises.

The Gottman Method is used when couples seek support with communication and relationship patterns. It provides clear tools to improve connection, resolve conflict and rebuild trust in practical, teachable ways.

Choosing the right approach is a collaborative process. Vivienne works with each person or couple to assess needs, preferences and goals, and she adjusts methods as therapy progresses so the plan fits the client’s situation.

Online sessions by video, phone, live chat or text-based messaging offer flexibility for busy schedules and for those who find remote formats more accessible. These options make it possible to maintain continuity of care, attend sessions from home or work, and integrate therapeutic learning into daily life while working with licensed professionals and experienced therapists.