Mark Callaway , BACP

Mark Callaway is a UK-based psychotherapist who brings extensive experience in counselling and trauma work to his practice. He has over 14 years of direct counselling experience and more than 18 years working with complex trauma. He is a registered member of the British Association for Counselling and Psychotherapy (BACP) and also practices as a social worker in adult mental health, registered with Social Work England.

His background includes supporting adults, young people and children from age seven in a wide range of settings, including financial services, residential childcare, family outreach, safeguarding, domestic abuse services, substance misuse programmes and community mental health. He works collaboratively with GPs, hospitals, adult and child mental health teams, schools and care providers to coordinate care and practical support.

Mark supports people with a broad spectrum of concerns, such as addiction and substance misuse, family and relationship difficulties, domestic violence, sexuality, depression and hopelessness, suicidal thoughts, neurodivergence, complex trauma and abuse, grief and challenging life transitions. He also addresses topics including self-esteem, parenting, eating and sleeping issues, anger, bipolar disorder, ADHD and compassion fatigue.

Meaningful moments in his practice include helping a young woman rebuild trust after domestic violence, supporting a father to connect with his adopted son, and providing stabilising therapeutic support for someone in profound crisis. He offers short- and long-term counselling, usually in the evenings, and adapts session format to individual preference through face-to-face work, walking therapy, video, telephone and instant messaging.

Therapeutic approaches for online and remote work

Mark integrates Acceptance and Commitment Therapy (ACT) into his work to help people clarify their values and learn practical ways to respond to difficult thoughts and feelings rather than being led by them. ACT can be useful for anxiety, depression, addiction and for coping with life changes.

He also draws on Attachment-Based Therapy to explore how early relationships shape current patterns of connection, trust and intimacy, which can be especially helpful for relationship difficulties, grief, abandonment issues and complex trauma.

Finally, Mark uses Cognitive Behavioral Therapy (CBT) techniques to identify and shift unhelpful thinking and behaviour patterns, offering structured tools that often help with anxiety, low mood, stress and sleep difficulties.

Finding the right approach is part of the therapeutic process and Mark works collaboratively with clients to determine which methods best match their needs, goals and preferences. He adapts interventions over time as therapy progresses and as priorities change.

Online therapy options such as video calls, phone sessions, live chat and text-based messaging make it easier to fit therapy into busy lives and to connect from different locations. These formats offer flexibility in scheduling, allow for continuity when in-person visits are difficult, and give clients multiple ways to engage with therapists and licensed professionals based on what suits them best.