Jacqueline Isles , BACP

Jacqueline Isles is a BACP-registered counsellor (British Association for Counselling and Psychotherapy) who also holds an MA in Counselling and specialises in marriage and family work. She supports adults, children, couples and whole families, offering both short-term and longer-term therapeutic support to suit different needs.

She is qualified to deliver recognised parenting courses, including Webster Stratton Incredible Years and Enhancing Adoptive Parenting, and brings that specialist training into work with parents and carers. Jacqueline adopts a non-directive, client-led approach, believing that each person is the expert in their own life and that therapy works best when it follows the client’s pace and priorities.

Clients work with Jacqueline in a professional, non-judgemental and personal space where issues such as stress, anxiety, relationship difficulties, parenting challenges, grief, trauma, self-esteem and coping with life changes can be explored. When past experiences are affecting present relationships or daily functioning, she helps people make sense of those patterns and find practical ways to move forward. Her role is to offer therapeutic care and support so that clients feel better able to carry the burdens they have been holding and to develop healthier ways of relating to themselves and others.

Therapeutic approaches and online support

Jacqueline uses client-centered therapy to create a respectful, empathetic space where the client’s perspective guides the work. This approach focuses on listening, validating feelings and helping individuals discover their own solutions, which can be especially helpful for issues like low self-esteem, relationship concerns and coping with life transitions.

She also draws on psychodynamic therapy to explore how past experiences and unconscious patterns influence current emotions and relationships. This depth-oriented work can help people understand recurring difficulties, process trauma or grief, and shift long-standing behavioural patterns.

Finding the right therapeutic approach is part of the process and Jacqueline approaches that choice collaboratively. She will work with each person to identify goals, consider which methods are most likely to help, and adapt the work as needs and preferences evolve, so the therapy fits the individual rather than the other way around.

Online therapy options include video calls, phone sessions, live chat and text-based messaging, offering flexibility for different schedules and comfort levels. These formats make it easier to access support from home or while travelling, reduce time spent on commuting, and allow clients to choose the communication style that feels most manageable while working with licensed professionals and experienced therapists.