Hoi Ting (Heidi) Yeung , BACP

Hoi Ting (Heidi) Yeung is a BACP-registered counsellor practising in the United Kingdom with six years of professional experience. She is registered with the BACP (British Association for Counselling and Psychotherapy), a credential that identifies her as a trained counselling professional in the UK.

Heidi works with people facing issues such as motivation, self-esteem, confidence and coping with life changes. Her approach emphasizes respect, sensitivity and compassion, and she adapts conversation and treatment plans to align with each person’s individual needs and circumstances. She aims to create a space where clients can explore their challenges and consider practical steps toward change.

Recognising that reaching out for support takes courage, Heidi focuses on supporting and empowering clients through their journeys toward more fulfilling and balanced lives. She prioritises collaboration, tailoring the pace and direction of sessions to what feels most useful for the individual, and helps clients build skills and insight to manage changes and move forward.

Therapeutic approaches and flexible online support

Hoi Ting (Heidi) Yeung draws on Acceptance and Commitment Therapy (ACT), Client-Centered Therapy and Cognitive Behavioral Therapy (CBT) in her practice. ACT encourages noticing difficult thoughts and feelings while focusing on values and meaningful action, which can help when adjusting to life changes or managing ongoing stress. Client-Centered Therapy emphasizes a warm, nonjudgmental relationship and aims to help people build self-understanding, confidence and motivation through empathetic listening. CBT offers practical strategies to identify and shift unhelpful thinking and behaviour patterns, useful for anxiety, low mood and managing day-to-day challenges.

Deciding which approach to use is part of the therapeutic process. Heidi works collaboratively with each person to explore what fits best for their needs, goals and preferences, and she adapts methods as therapy progresses to find the most helpful path forward.

Offering video calls, phone sessions, live chat and text-based messaging, her online practice provides flexibility to fit therapy into busy lives and different time zones. These options make it easier to maintain continuity of care, access support from wherever you are, and choose the pace and format that suit your circumstances.