Charlotte McKenna , BACP

Charlotte McKenna offers empathetic, person-centred counselling tailored to the individual needs of adults navigating stress, anxiety, relationship difficulties, grief, low self-esteem, and life transitions. With three years of experience, she creates a calm, non-judgmental space where people can explore thoughts and emotions at a pace that feels right for them, focusing on personal strengths and practical steps toward clarity and growth.

Charlotte is a BACP-registered counsellor - BACP stands for the British Association for Counselling and Psychotherapy, a professional body for counsellors and psychotherapists. She adopts a person-centred approach that recognises each person as the expert in their own life, offering empathy, active listening, and support rather than prescriptive advice. She also draws on trauma-focused methods when past harm affects current wellbeing, helping clients to process and integrate difficult experiences.

Based in the United Kingdom, Charlotte works with adults on issues including family and relationship concerns, addiction, coping with change, parenting challenges, sleep problems, and compassion fatigue. She is not accepting clients. Her practice emphasises trust, respect, and a collaborative therapeutic relationship where each person feels heard and valued.

Approaches for online healing and support

Charlotte works from a client-centred perspective, which focuses on understanding each person's unique values and experiences. This approach centres the individual in the therapeutic process, using empathy and active listening to help people gain insight and build on their own strengths - it is well suited to issues such as low self-esteem, relationship concerns, and coping with life changes.

She also incorporates trauma-focused therapy when past trauma affects current functioning. Trauma-focused work helps people safely process upsetting memories and reduce their impact on daily life, supporting recovery from abuse, loss, or other traumatic events.

Finding the right approach is part of the work itself, and Charlotte collaborates with each person to identify what fits best based on their needs, goals, and preferences. Together they explore techniques and pacing so the therapeutic plan feels manageable and relevant.

Online therapy with video calls, phone sessions, live chat, or text-based messaging offers flexibility for people with busy schedules, mobility limits, or geographical constraints. These options make it easier to access regular support, maintain continuity of care, and choose the format that feels most comfortable for each person.